Shipping policy
Welcome to Los Morros ! We are committed to providing you with the best shopping experience, including fast and reliable shipping. Below is our detailed shipping policy to help you understand how and when your order will arrive.
Shipping Locations
We currently ship to the following locations:
- USA
Processing Time
All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has shipped.
Note: High order volumes or carrier issues may occasionally cause delays.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on the order weight, destination, and selected shipping method.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard | [5-7] Business Days | $6.99 |
| Expedited | [3-5] Business Days | $10.00 |
| Express | [1-2] Business Days | $15.99 |
Note: Delivery times are estimates and do not include processing time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to [2] hours for the tracking information to update.
Shipping Restrictions
We are unable to ship to the following:
- [military addresses, or restricted countries if applicable]
Customs, Duties & Taxes (For International Orders)
Your order may be subject to import duties and taxes, which are imposed by your country's customs office. Los Morros is not responsible for these charges and cannot predict their amount.
Lost, Stolen, or Damaged Packages
We are not responsible for lost, stolen, or damaged packages. If your package is lost or damaged during transit, please contact the carrier directly.
Need Help?
If you have any questions or concerns about shipping, please contact us at:
Email: losmorros925@gmail.com
Business Hours: 8am - 5pm